Support

Troubleshooting

The time or time zone is wrong

Nur Clock sets your time zone from your location, and keeps time automatically over Wi-Fi.

Nur Clock, 2nd generationSettings → Location / General

  1. Open Settings → Location and check your country and city. Saving your location sets the time zone too.

  2. Open Settings → General. With Wi-Fi connected, keep Network Time (Auto) on and the time corrects itself.

  3. Without Wi-Fi, turn Network Time (Auto) off. The time and date selector appears, so you can set them yourself.

  4. On the same screen, choose 24-Hour Time, and use Hijri Date Correction if the Hijri date is a day out.

If the prayer times are right but a minute off your mosque, see Matching your mosque’s times.

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Email support@nurclock.com and the team that makes Nur Clock will reply.