These Terms of Sale apply to all purchases made through the Nur Clock website (nurclock.com). By placing an order, you agree to the following terms.

1. Product Information

We make every effort to display accurate product descriptions, prices, and availability. However, we reserve the right to:

• Correct errors or inaccuracies
• Update product information at any time
• Modify or discontinue products without notice

2. Pricing and Payment

• All prices are listed in British Pounds (£ GBP).
• Prices include VAT where applicable, unless otherwise stated.
• Full payment is required at checkout to process your order.
• We accept major debit/credit cards, PayPal, Apple Pay, and other secure payment methods.
• Payments are processed by trusted third-party providers; we do not store your card or payment data.

3. Order Acceptance

After you place an order, you will receive an email confirmation. Your order is only accepted once we dispatch the product(s).
We reserve the right to cancel or refuse any order for reasons including:

• Product unavailability
• Payment issues
• Incorrect pricing or errors
• Suspected fraud or misuse

4. Shipping and Delivery

• Orders are processed within 72 hours during business days (Monday–Friday).
• Delivery within the UK typically takes 3–5 business days after dispatch.
• You will receive a tracking number once your order has been shipped.
• We are not liable for delays caused by couriers, strikes, or customs.

5. Returns and Refunds

Please refer to our Refund Policy for full details. Key points:

• You may return unused items within 14 days of delivery.
• Items must be in their original packaging and condition.
• Refunds are processed to the original payment method within 5–7 business days of receiving the return.
• Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.

6. Warranties and Faulty Goods

If your Nur Clock arrives faulty, damaged, or not as described, you are entitled to a repair, replacement, or full refund in accordance with the Consumer Rights Act 2015.
Please email support@nurclock.com with your order number and evidence of the issue.

7. Limitation of Liability

We are not liable for any indirect or consequential losses from the use or misuse of our products.
Our total liability is limited to the value of the item purchased.

8. Governing Law

These Terms of Sale are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the UK courts.

9. Contact Us

For questions or help with your order, you can contact us at:
📧 Email: support@nurclock.com
🌐 Website: nurclock.com